author：by John V. Thill, Courtland L. Bovee
type：Test bank /题库
All chapter include 完整打包下载
technology, globalization, and other forces have dramatically changed the practice of business communication in recent years. The Eleventh Edition offers in-depth coverage of new and emerging media skills and concepts, as well as chapter-opening vignettes, figures, and communication cases that expose students to professional use of social media and other new technologies.