introduction name：solution manual for Services Marketing: Integrating Customer Focus Across the Firm 7th Edition Edition：7th Edition author：by Valarie Zeithaml, Mary Jo Bitner ISBN：978-0078112102 ISBN-10: 0078112109 type：solution manual/课后习题答案 format：word/zip All chapter include 完整打包下载 Valarie Zeithaml is an award-winning teacher and researcher, and an internationally recognize